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Privacy Policy

Last updated: 15/02/2026

1. Introduction

Medipedi is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or our services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business name: medipedi
Owner/Practitioner: Kaylee Grantham
Business address: 18 Wessex way, Maidenhead, SL63BS.
Email: Kaylee@medipedi.co.uk
Phone number: 07786848989

3. Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Telephone number

  • Appointment details

  • Medical or health-related information (where relevant to foot health treatment)

  • Payment information (processed securely via third-party providers)

  • Any information you provide via contact forms, email, or messaging

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Book and manage appointments

  • Provide foot health care and beauty treatments safely

  • Maintain client records where legally required

  • Communicate about your appointments or services

  • Comply with legal and regulatory obligations

Health-related information is only collected where necessary and handled with strict confidentiality.

5. Lawful Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent – when you contact us or book services

  • Contract – to provide agreed services

  • Legal obligation – where record-keeping is required

  • Vital interests – for health and safety purposes

6. How We Store Your Data

Your data is stored securely using password-protected systems and/or locked physical records.
We only keep personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Sharing Your Data

We do not sell or rent your personal data.

Your data may be shared only when necessary with:

  • Secure booking or payment providers

  • Medical professionals (with your consent or where legally required)

  • Regulatory or legal authorities if required by law

8. Cookies

Our website may use cookies to improve functionality and user experience.

You can choose to accept or decline cookies through your browser settings.

9. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: Kaylee@medipedi.co.uk
Phone: 07786848989

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